Shipping policy

Shipping & Delivery

Every order ships free, with expedited handling as standard — no extra fees, no fine print.

We fulfill orders from three warehouses across the United States, so most orders are packed and on their way within 1–2 business days of purchase. From there, delivery typically takes 7–15 business days depending on your location, meaning most customers can expect their order in about 7–17 days from checkout to doorstep.

Order Tracking

Once your order ships, allow 3–7 business days for your tracking number to update in the carrier's system. Check back periodically to confirm it's moving, and watch for any signs of delay. After that initial window, track your shipment directly through your country's postal tracking website.

Incorrect Shipping Address

Please double-check your shipping address before completing checkout — it's the buyer's responsibility to make sure it's accurate. If you spot an error after placing your order, contact us right away so we can try to fix it before it ships.

Lost or Stolen Packages

If your package seems lost or stolen, contact our support team or the shipping carrier and we'll help sort it out. If tracking shows your order as delivered but you haven't received it, please report this to the shipping carrier first. Reach out to our customer support team if you need help with any of these steps.

Our Commitment

We're committed to giving every customer a secure, risk-free shopping experience. Thank you for trusting us with your order — we appreciate your patience and support.